Terms and conditions

DEFINITIONS

In these Terms and Conditions, the following definitions apply:

"Agreement" means these Terms and Conditions, as amended from time to time;
"App" means our mobile application software available for download on iOS and Android platforms;
"Services" means all online services provided through or in connection with the Site and App;
"User" means an individual who accesses, uses, or registers to use any of the Services; and
"We"/"Us" means us.

USE OF SERVICES
By accessing, using, or registering for our Services, you agree to be bound by these Terms and Conditions. If you do not accept these terms, please leave this Site and App immediately.
ELIGIBILITY
You must be at least 19 years old (or the minimum age required in your province) to use the Services. We reserve the right to request proof of age from any User.
CHANGES TO TERMS AND CONDITIONS
We may change these Terms and Conditions at any time, without notice. Your continued use of our Services after such changes shall constitute acceptance of the revised terms.
SECURITY AND FAIR PLAY
You acknowledge that all transactions made through our online payment system are secure and comply with PCI DSS Level 1 standards. We utilize certified hardware RNGs tested by Gaming Laboratories International (GLI) to ensure fairness in gaming outcomes. Payout auditing is conducted regularly, ensuring compliance with international standards.
RESPONSIBLE GAMBLING
We encourage responsible gambling practices. If you experience any difficulties or problems with your use of our Services, please contact us using the support links provided on-site.
ACCESS RESTRICTIONS
Access to our Site and App is restricted in certain countries due to sanctions or other regulatory requirements. We may also restrict access if we suspect fraudulent activity.
CUSTOMER SUPPORT
We strive to provide responsive customer support through multiple channels: 24/7 on-site concierge, dedicated Canadian toll-free hotline, live chat (response within 45 seconds), and email with guaranteed response times of less than 2 hours.
DISCLAIMER OF WARRANTIES
The Services are provided "as is" without warranties or representations. We disclaim all express and implied warranties relating to the Site, App, and Services.
LIMITATION OF LIABILITY
Under no circumstances shall we be liable for indirect, special, incidental, consequential, punitive, or exemplary damages arising from your use of our Services.
GOVERNING LAW AND JURISDICTION
These Terms and Conditions shall be governed by the laws of Canada, without regard to conflict-of-laws principles. You agree that any disputes between you and us will be resolved through exclusive jurisdiction in Canadian courts.
ENTIRE AGREEMENT
This Agreement constitutes the entire understanding between you and us regarding your use of our Services. Any terms or conditions proposed by you are hereby rejected unless expressly agreed upon in writing by an authorized representative of ours.
AMENDMENTS AND CANCELLATION
We reserve the right to modify, cancel, suspend, or restrict access to any portion or feature of the Site and App without notice. If we do so for technical reasons, please accept our apologies for any inconvenience this may cause.
PROHIBITED CONDUCT
You agree not to engage in any prohibited conduct while using the Services, including but not limited to hacking into the Site's systems or attempting unauthorized access.
TERMINATION
We reserve the right to terminate your account and deny you future use of our Services at any time for breach of these Terms and Conditions or non-compliance with applicable laws.
APPLICABLE LAWS AND REGULATIONS
You agree that all transactions made through our online payment system are subject to all applicable Canadian laws, including those related to gambling, gaming, and consumer protection. You must comply with relevant provincial regulations governing the use of internet-based casino services.
DISPUTE RESOLUTION
Any dispute between you and us will be resolved exclusively by Canadian courts in accordance with their procedures for resolving disputes involving online transactions.
CANCELLATION OF ACCOUNT
We reserve the right to cancel or terminate any account we reasonably believe has been used for unauthorized, fraudulent purposes or is otherwise non-compliant with our Terms and Conditions.
INTELLECTUAL PROPERTY RIGHTS
The Services, Site, App, and all content included in them are owned by us or licensed by third parties under specific terms. You agree not to reproduce any part of the Site or App without written permission from an authorized representative.
CHANGES TO THESE TERMS AND CONDITIONS
These Terms and Conditions may be changed at our discretion from time-to-time, as reasonably necessary for business purposes or to comply with changing laws.
ACKNOWLEDGMENT OF RECEIPT OF THESE TERMS AND CONDITIONS
You acknowledge that you have read, understand, and agree to be bound by these Terms and Conditions in their entirety upon accessing the Site or registering for our Services.
ENTIRE AGREEMENT BETWEEN PARTIES
These Terms and Conditions constitute the entire agreement between us regarding your use of the Services. All prior representations are hereby superseded.
SEVERABILITY
In the event any provision hereof is deemed unenforceable, you agree that it shall not affect the enforceability or validity of other provisions in these Terms and Conditions.
NOTICES AND COMMUNICATIONS
We may deliver notices to you by email to your registered account email address, posting on our Site, or through a message sent using the App's messaging service. You must ensure that all contact information is accurate and up-to-date at all times.
FORCE MAJEURE
In no event shall we be liable for any loss of profits, revenue, business opportunity, anticipated savings, goodwill or reputation, whether direct, indirect, special, incidental, consequential or punitive damages arising out of performance or non-performance by us hereunder.
AMENDMENTS TO TERMS AND CONDITIONS
We reserve the right to modify these Terms and Conditions at our discretion without notice as reasonably necessary for business purposes or in accordance with changes in applicable laws.
LIMITATION OF LIABILITY
Your use of the Services is entirely at your own risk, and you agree that we shall not be liable (in contract, tort or otherwise) in respect of any claim arising out of such use.